Shipping & Payments

Shipping & Payments

Schneider ensures delivery of products sold through its website can be delivered to you at 1-2 business days but sometimes may require 3 business days for specific product arrangements.

Minimum HK$500 per transaction for free delivery. Any transaction less than HK$500, a HK$100 delivery services charge will be applied.

The delivery service is available Monday to Friday, 09:00 – 18:00, excluding public holidays. 

All transactions and order deliveries of this eShop are restricted within HKSAR and Macau only. Out of HK & Macau, we are supposed not to ship out.

For shipment enquiries, please contact Customer Care Centre via Chat with us or email us at customercare.hk@se.com.

How to input Hong Kong & Macau postcode at website?

If it is required to input Postal Code of Hong Kong at website(s), you may fill in with "999077" for Hong Kong and "999078" for Macau.

Cancellation Policy

Once the order transaction has been completed, there is no cancellation.