If you face any kind of inconvenience with Schneider products, simply call us at Schneider Customer Care Centre number- 1800 103 0011 or 1800 419 4272 or Email at support.ccc@schneider-electric.com, we will resolve all your issues.

Yes, we use secure encryption and industry-standard security protocols to ensure your payment details remain confidential.

All the products sold through Schneider eShop are usually delivered in person by our aligned partners near your house. Hence, there is no risk of product damage and any operational issues. For any reason, if you want to cancel the purchase or return the product, please return it at the time of delivery. Your amount will be refunded back to your bank account within 2-3 working days.

You can cancel your orders with below applicable charges-

• Within 24 hours of placing the order: No penalty.
• After 24 hours: 10 % of the sale price shall be deducted before the refund of the amount.